The Shift is Here: Understanding the EU Data Act
As of 2025, the EU Data Act has come into effect, setting a new benchmark for how software companies handle user data. The legislation ensures that businesses — including those in commercial real estate — can easily retrieve their operational data, gain access to it, and migrate or port data to another provider without roadblocks.
For real estate owners and facility managers, this is big news. Whether you’re using Computer-Aided Facility Management (CAFM), visitor management, or digital twin platforms, your data is now legally yours to move, request access for, and share under data sharing contracts.
Under the EU Data Act, cloud service providers — including IaaS, PaaS, and SaaS companies — must facilitate switching and transfer data between cloud services. The Act requires providers to ensure interoperability, provide data in standardized formats, and reference fair terms in cloud computing contracts to avoid vendor lock-in. The aim: reduce dependency on any one platform by eliminating unfair contractual or technical obstacles. Providers are now required to ensure interoperability, offer clear data export options, and minimize vendor lock-in. For instance, a company using an AI-based analytics platform must be able to move both its data and models to a competing service without undue restrictions.
This includes greater transparency around pricing for data transfer and disengagement, as well as the technical compatibility needed to move data, applications, or digital assets between services. Think standardized formats, open APIs, and service designs built with portability in mind. Data sharing contracts ensure users can port data, gain access to their information, and request access as needed.
For commercial real estate and facility management professionals, this regulation reinforces your right to full control over your digital assets — but switching platforms still isn’t always plug-and-play. Challenges like differing data structures, legacy system dependencies, or proprietary APIs can slow down migration. However, data access requests are now streamlined under the new regulation, making it easier for users to request access and gain access to their operational data.
That’s why SINGU has made seamless onboarding and migration a top priority. From clean data mapping to ready-to-integrate interfaces, we help you move fast — and stay in control.
What does the Data Act mean for data generated by your business?
- You have the right to export your data in a structured, commonly used, machine-readable format.
- Your software provider must enable seamless migration to another provider — without excessive fees, delays, or vendor lock-in.
- You’re in full control: from occupancy and maintenance records to asset histories and digital workflows, including both personal data and non personal data resulting from data generation in your operations.
- You have the right to share data generated by your connected products or services with third parties, subject to a data sharing agreement.
SINGU facilities management software is ready — and already compliant.
At SINGU, we’ve always believed that your data belongs to you. That’s why our SaaS platform has long supported clean, exportable formats for all critical operational data. Whether you’re moving from a legacy CAFM system or consolidating tools across your portfolio, SINGU makes onboarding and migration fast and future-proof.
- Structured exports of historical and real-time data
- Standardized APIs to connect your existing tech stack
- Zero vendor lock-in - because we win on performance, not friction
- Integration support - SINGU supports integrations with your existing technology stack to enable seamless connectivity, interoperability, and innovation across systems and sectors.
- Secure management of data obtained — All data obtained and stored, including non personal data, is managed securely and in compliance with a valid legal basis, ensuring lawful processing and sharing.
Easy onboarding. Painless migration. Zero downtime.
Whether you’re migrating your entire building portfolio or just one asset, our implementation specialists during the onboarding process to transform, and load data from assets, facilities management software, computerised maintenance management systems, and CAFM solutions with minimal disruption. With the right data formats, audit trails, and integration support, switching to SINGU is more than compliant — it’s efficient.
SINGU’s robust support for data generation and seamless integration with other tools, CAFM solution platforms, and maintenance management systems helps optimise operational cycles and streamline maintenance management. SINGU also enables access to more data from connected assets, supporting advanced analytics and operational improvements.
Scenario planning: Future-proof your facility management.
Scenario planning is rapidly becoming a cornerstone of modern facility management, empowering organizations to stay ahead of change and uncertainty. With computer aided facility management (CAFM) software, maintenance managers and real estate professionals can harness the power of data generated from building management systems, IoT sensors, and connected devices to model a range of future scenarios. This data-driven approach enables teams to anticipate potential challenges, optimize resource allocation, and enhance operational efficiency across their portfolios.
The Data Act and Data Governance Act are game changers in this space, providing a robust framework for fair access to data and encouraging voluntary data sharing between stakeholders. By ensuring that organizations can access and share valuable data without unnecessary barriers, these regulations foster a more dynamic and resilient European data economy. Facility management teams can now collaborate more effectively, leveraging shared insights to mitigate risks, seize new opportunities, and drive sustainable growth.
By integrating scenario planning into your facility management strategy, you not only safeguard your assets but also position your organization to thrive in a rapidly evolving digital landscape. CAFM software, underpinned by strong data governance and the principles of the Data Act, is your key to unlocking smarter, more proactive decision-making in the European data economy.
See the bigger picture: Visualizing your data for smarter decisions.
In today’s fast-paced property industry, the ability to visualize data is essential for making smarter, faster decisions. CAFM software offers powerful data processing services, transforming raw data into intuitive dashboards, interactive reports, and actionable analytics. By visualizing real-time data from maintenance operations, occupancy trends, and asset performance, facilities managers gain valuable insights that drive operational efficiency and optimize maintenance scheduling.
The Data Act restricts unfair contractual terms imposed by data holders, ensuring that organizations have fair access to the data they need—when they need it. This legal certainty empowers facility management teams to request and utilize data without facing unreasonable barriers or hidden costs, making it easier to identify inefficiencies, streamline processes, and implement predictive maintenance strategies.
With the right visualization tools, you can see the bigger picture: uncovering patterns, tracking performance, and making data-driven decisions that fuel innovation and competitiveness in the European data economy. By leveraging CAFM software and the protections of the Data Act, your organization is equipped to unlock new opportunities, enhance operational efficiency, and stay ahead in a rapidly evolving market.
Real estate professionals are going digital. The EU just gave you the keys.
The Data Act clarifies the rights and obligations for both the private sector and public sector bodies, supporting the broader European data strategy and strengthening the EU's data economy. It establishes clear rules for data sharing, access, and interoperability, particularly for data generated by the Internet of Things (IoT) and Internet of Things IoT devices. The Act ensures that such data, including information collected and accessed without disproportionate effort, can be shared securely and efficiently. In cases of public emergencies or a public emergency, companies may be required to provide such data to authorities, sometimes without reasonable compensation, to support rapid crisis response. The use of smart contracts is encouraged to automate and secure data sharing agreements, while the unfair contract terms directive protects users from unfair terms in data-sharing contracts. Such requests for data are now governed by clear legal safeguards, ensuring fairness and compliance for all parties involved.
The Data Act empowers real estate owners, facility operators, and asset managers to demand more from their technology. At SINGU, we welcome this shift — because it aligns with how we build software: transparent, interoperable, and designed for scale.
Looking to future-proof your CAFM data? Talk to us about how we can help you migrate to SINGU in line with the new EU standards.
