2025 At a Glance
In 2025, SINGU operated at true portfolio scale. The platform supported 252.7 million square meters across 78,000 plus sites, used by 135,680 users and 1,700 plus clients across 40 plus countries.
This scale matters in facility management because volume exposes weak processes quickly. When portfolios grow, inconsistent workflows, fragmented vendor oversight, and manual reporting stop working. SINGU’s footprint reflects an operating model that holds under real commercial pressure, not controlled pilots.
That scale also reflects the year SINGU strengthened its European presence through the integration of Micad and the acquisition of net-haus. Together, these moves expanded regional coverage and reinforced SINGU’s ability to support complex, multi-country portfolios with one consistent operational framework.
What the Latest Customer Case Studies Show in Practice
In 2025, SINGU published four customer case studies that demonstrate how these results materialize in different commercial real estate environments. Each case highlights a different portfolio challenge, but the pattern remains consistent: centralization, visibility, and control.
SINGU simplifies vendor management, centralizes maintenance planning, and supports efficient task management, enabling property teams to streamline operations and improve oversight. The platform also tracks vendor service level agreements (SLAs) and performance to ensure accountability.
NEPI Rockcastle: Portfolio-Wide Standardization with Executive Oversight
NEPI Rockcastle used SINGU to standardize facility management processes across a large, multi-country retail portfolio. Maintenance requests and service workflows moved from emails and local tools into one auditable system, giving the organization consistent visibility across assets.
This shift enabled benchmarking across sites and regions, supported executive oversight through reporting, and created a foundation for portfolio-wide governance without disrupting local operations. For commercial real estate leaders, this case demonstrates how standardization enables control without sacrificing flexibility.
ENGIE at CTP Parks: Operational Efficiency in Logistics Real Estate
At CTP logistics parks, ENGIE relied on SINGU to manage technical operations across large-scale industrial assets. The platform supported access to service history, structured execution of maintenance activities, and clearer planning of technical work.
The results included improved maintenance efficiency, better cost control through optimized operations, and increased transparency through professional reporting. This case shows how SINGU supports environments where uptime, predictability, and rapid response directly affect tenant operations.
M2C: Consistent Execution Across Multiple Countries
M2C faced the challenge of managing hundreds of sites across several European countries, each with different local requirements and service partners. SINGU enabled a unified operating model through centralized service request management, standardized inspections, and clearer asset visibility.
For commercial real estate portfolios operating across borders, this case proves that consistent execution and reporting are possible without forcing local teams into rigid processes. The result is better oversight, improved service quality, and reduced operational variance.
HB Reavis at Varso Place: Facilities Management in a Complex Mixed-Use Landmark
At Varso Place, including Varso Tower, SINGU supported facility management in one of the most complex mixed-use assets in the region. From the early operational phase, teams used SINGU to digitize permits, inspections, defect tracking, and tenant communication.
The outcome was full operational visibility, streamlined collaboration between tenants and technical teams, and time savings through automated inspections and warranty tracking. This case positions SINGU as an operating system for complex commercial assets, not just a maintenance tool.
Preventive Maintenance and Repairs: Reducing Downtime and Costs
SINGU’s CAFM CMMS platform transforms maintenance management by centralizing maintenance planning and automating property audits, maintenance requests, and workflows across all your properties. By replacing manual tracking and paper-based systems with a single digital solution, SINGU gives property managers full control over property operations, streamlining daily operations and simplifying vendor management.
SINGU’s integrated technology and flexible modules provide a complete CAFM solution that adapts to the unique needs of each property, whether managing a single building or a diverse portfolio spanning multiple sites. The platform’s cloud-based architecture ensures that facilities teams can access critical information and manage maintenance workflows from anywhere, improving response times and reducing errors.
For commercial real estate professionals, SINGU FM delivers greater transparency, supports ESG operations and reporting, and ensures compliance with evolving regulatory requirements. By aggregating data and automating routine tasks, SINGU frees up property managers to focus on high-priority portfolio management tasks and strategic decision-making. The result is a more resilient, cost-effective, and sustainable approach to facilities management – helping your team stay ahead in a competitive market and deliver superior tenant experiences across your real estate portfolio.
Industry Recognition that Validated Real Operational Impact
In 2025, SINGU’s progress in facility management was reinforced by external recognition that matched what commercial real estate portfolios care about most. This recognition is closely tied to SINGU’s ability to enable successful facility management, ensuring optimal performance, maintenance, and ESG compliance. These awards and distinctions reduced procurement risk and helped decision-makers justify shortlist confidence internally.
SINGU provides real-time insights for smarter decision-making in facility management, further validating its operational impact and outcomes.
Awards and Distinctions in 2025
- Global ESG Compliancy Award 2025 at MIPIM: Compliancy Award, recognizing SINGU’s focus on ESG compliance and operational accountability across portfolios.
- CEE Retail Awards: CEE Retail Tech Provider, validating SINGU’s role in supporting retail and mixed commercial portfolios through scalable operations.
- SEE Real Estate Awards: SEE PropTech Innovation Provider, confirming SINGU’s innovation in proptech for commercial real estate operations.
- CEE Investment Awards: PropTech Innovation Provider of the Year, reinforcing SINGU’s market momentum and relevance for owners and investors.
- Eurobuild Awards: PropTech Leader of the Year, reflecting SINGU’s leadership in commercial real estate technology.
- HEFMA: Efficiency and Improvement Award, recognizing operational improvements enabled through SINGU in facilities environments.
- IHEEM Healthcare Estates Awards: Product Innovation of the Year, highlighting SINGU’s product innovation in estates and facilities management.
Analyst Visibility that Supports Shortlist Credibility
Verdantix: SINGU, a leading management software solution, was included in a Verdantix report featuring 11 innovative vendors advancing maintenance software, which supports enterprise buyers who rely on analyst coverage during vendor evaluation. SINGU is a cloud-based facility management software designed for commercial and industrial real estate.
What this Recognition Enables at Portfolio Level
Industry recognition in 2025 translated into practical value for commercial real estate operators, not just visibility for SINGU. When you evaluate technology for a portfolio, external validation helps you move faster and align stakeholders around one decision.
Recognition across ESG, proptech, and facility management made it easier to position SINGU as a long-term operating platform rather than a point solution. SINGU integrates advanced ESG reporting features into its property management software, enabling comprehensive, regulatory-compliant, and digitalized sustainability and governance disclosures.
It empowers property managers to fully digitize and automate their ESG management tasks, streamlining ESG data collection and supporting ESG reporting. This supported internal discussions by giving ESG teams, operations, procurement, and IT a shared reference point grounded in independent assessment. Most importantly, it allowed portfolio leaders to link recognition directly to outcomes they are accountable for, such as audit readiness, service consistency, and reliable reporting across assets.
Strengthening Delivery in 2025 Through Micad and net-haus
In 2025, SINGU also strengthened its ability to deliver consistent facility management outcomes by expanding its platform and regional presence. These moves focused on execution capacity, local expertise, and long-term support for multi-country commercial real estate portfolios.
Micad Integration: Expanding Platform Capability and Scale
The integration with Micad marked an important step in building a broader real estate operations platform. It strengthened SINGU’s product depth and expanded the combined team’s ability to support complex portfolios at scale.
For commercial real estate operators, this meant improved coverage across use cases and a clearer roadmap for portfolio-wide standardization. The integration also reinforced SINGU’s focus on one operating model that connects facility management, property operations, and portfolio oversight instead of fragmenting responsibilities across multiple systems.
net-haus Acquisition: Local Strength in the DACH Market
The acquisition of net-haus added deep regional expertise and a strong customer base in the DACH market. With more than two decades of experience in facility and property management technology, net-haus brought local knowledge that matters when portfolios operate under strict regulatory and operational requirements.
This step strengthened SINGU’s ability to support German-speaking markets with local presence, established relationships, and proven solutions. For commercial real estate portfolios in the region, it reduced the risk associated with rollout and long-term support by combining local expertise with a scalable, international platform.
Why These Moves Matter for Your Portfolio
Together, Micad and net-haus reinforced SINGU’s ability to support commercial real estate portfolios that operate across regions and asset types. They strengthened implementation capacity, improved regional coverage, and supported a consistent operating framework that scales with portfolio growth.
These moves were not about expansion for. They focused on making sure SINGU could continue to deliver reliable facility management outcomes as portfolios grow in size, complexity, and regulatory demands.
What to do Next
If your goal is to improve facility management across your portfolio and become the next SINGU success story, the next step is simple. Book a demo with us to see how SINGU helps you standardize operations across sites, improve portfolio visibility, and strengthen day-to-day control.
